• IT Support in Chicago

    Akyzen IT Solutions

    IT Managed Service : Cloud Migration :
    DevOps : Staff Augmentation


    Akyzen has the expertise to provide IT solutions, defined by a coherent strategic roadmap, that focus on activities to create the most advantageous future position. We leverage a unique framework, operational excellence and continued investment in personnel skills, tools, and technologies.

  • Akyzen?

    Akyzen (a new technical term) is a webification of “Application Kaizen”, or “A-Kaizen”. In Japanese, “kaizen” means “good change”. Over the years, it has become synonymous with stepwise refinement and continuous improvement. “Application Kaizen” is the principle we live by here at Akyzen.

    About Akyzen

    The Akyzen team, consisting of Accenture alumni, have in-depth experience in mature processes, standards and requirements. We focus on client requirements to find the right skills and experience, and work with the client to achieve their business and program/project objectives.

    Background

    Headquartered in Dallas, TX with offices in Chicago, IL, Akyzen services Fortune 1000 companies across a breadth of industries including: Technology, Health Care, Financial Services, Insurance and Consulting/Education. Its founders and executive team come from the Big 4 Consulting firms with 100+ years of Technical Consulting Experience to Fortune 1000. Akyzen was founded to deliver top quality services at reasonable savings to our clients.

    Minority Owned

    Akyzen has been certified as a Minority Owned Business from the Texas Certification Directory program.

  • What We Do

    Get the peace of mind that comes from relying on the respected professionals at Akyzen to provide responsive and hassle-free IT Solutions that work EXACTLY the way you want at a price that you expect.

    Technology Support

    IT Managed Service

    Our IT Managed Services help our clients rest assured, knowing that their devices are working efficiently as automated checks are happening throughout the day and night. IT Managed Services include remote management, managed security, managed cloud, managed anti-virus, managed backups, disaster recovery, cloud services, and IT strategy. Click for more.

    Cloud Services

    Cloud Migration

    We provision Cloud instances and migrate critical business data from outdated on-premise servers to the Cloud. Benefits of a Cloud migration include fast deployments, agility and innovation lets you quickly move forward, cost reduction by reducing on-premise infrastructure, pay-as-you-go allows you to pay only for the services you need at the time you need them, and most importantly, protect your data from on-premise disasters. Click for more.

    DevOps

    DevOps

    Our DevOps consulting provides services that are executed in support of the Coding and Testing functions of a software development project using Cloud or dedicated resources, promoting faster delivery, better quality products and better application stability while allowing developers and testers to focus on their primary functions (creating and testing software). Click for more.

    IT Staffing

    Staff Augmentation

    We have vast experience in matching talented IT resources with corporate clients. All Akyzen personnel come from technical consulting backgrounds. We are experts at identifying resources with specific skills, and know how to translate a company’s resource requirements into a skillset description. Any company looking for the right resource for a full time, part time, permanent, or temporary IT position will benefit from our services. Click for more.

  • IT Managed Service

    Fed up with computer and network problems that cause disruption and downtime when you just need to run your business? Our comprehensive IT Remote Managed Service saves you money and ensures your applications and data are secure by identifying and taking action before problems occur and affect your business. Automated tasks check your system day and night, and when we spot trouble, we’ll fix it right away – probably before you even know about it.

     

    Here's why you can rely on Akyzen to take the computer support burden off your shoulders:

    Proven track record | Business experience | Technical expertise | Responsiveness

     

    By outsourcing your IT Managed Service with us, you can reduce down time and improve security on all of your servers, desktops, laptops, mobile devices, printers, and backups. Each day, every device on the network is monitored and proactively maintained by secure software agents, automated processes, and our Managed Services team.

     

    Network and IT Support

    Managed IT

    Server, Workstation and Network Uptime

    With our comprehensive IT Remote Management Services, you can stop worrying about your IT and focus more on your business.
     

    Remote Managed Services is a powerful way to optimize, protect, and deliver peak performance of your servers, workstations and network 24/7/365.

     

    Our team of highly skilled technicians work behind the scenes to customize a set of managed services to optimize and maintain the performance of your network. We help you:

     

    - Reduce downtime
    - Reduce costly repair visits
    - Improve performance
    - Improve employee satisfaction
    - Increase overall company productivity

    Network Security

    Managed Security

    24/7 Anywhere Email Access​

    Business is better with Microsoft Office 365. It’s the Office you know, with additional tools to help you work better together.

     

    Microsoft Office 365 is a cloud-based productivity suite designed to help meet your company’s needs for security, reliability, and productivity.

     

    Get Microsoft Office 365 services and support from Akyzen, a Microsoft reseller. We will take away the challenge of administration and management of the productivity suite. We will be your IT experts, saving you time and money in hiring your own. We have dedicated account managers to work with you to assess your business productivity needs. Then we assist you in the implementation, migration, deployment and training of the new features and upgrades.

    Backup and Disaster Recovery

    Backup and
    Disaster Recovery

    Consistent Data Availability with Cloud Backups

    Akyzen’s Backup and Disaster Recovery service is fast, reliable, on- and off-premise, and makes your life easier! No more worrying about on-site backup failure, or missing a crucial disk backup.

     

    We provide an easy way to secure your data, removing the hassle from on-site backup solutions. We give you the convenience and efficiency of the cloud and make sure your data is stored safely and securely off-site so you can stay in business should a disaster strike. Akyzen Disaster Recovery Services provide:

     

    - Continuous Automated Backups
    - Continuous Recovery
    - Cloud Recovery Targets
    - Backup Accelerator
    - 80% Faster Backups

    Microsoft Office 365

    Microsoft Office 365
    and Support

    24/7 Anywhere Email Access​

    Business is better with Microsoft Office 365. It’s the Office you know, with additional tools to help you work better together.

     

    Microsoft Office 365 is a cloud-based productivity suite designed to help meet your company’s needs for security, reliability, and productivity.

     

    Get Microsoft Office 365 services and support from Akyzen, a Microsoft reseller. We will take away the challenge of administration and management of the productivity suite. We will be your IT experts, saving you time and money in hiring your own. We have dedicated account managers to work with you to assess your business productivity needs. Then we assist you in the implementation, migration, deployment and training of the new features and upgrades.

  • Cloud Migration

    We at Akyzen think that going to cloud, implementing cloud, whatever you want to call it, is really not just a transaction but a journey and the customer should do this in the proper phases, step-by-step according to their particular conditions and business needs in particular.

     

    Contact us for a free consultation of your current network and find out how you can benefit from a full or hybrid Cloud migration.

  • Technology Spotlight:
    DevOps

    DevOps combines structured process definitions and refinements with significant automation to achieve faster throughput, moving functions and features from Development to Production with higher quality and lower costs. We define DevOps as: “Services that are executed in support of the Coding and Testing functions of a software development project using Cloud or dedicated resources, promoting faster delivery, better quality products and better application stability while allowing developers and testers to focus on their primary functions (creating and testing software).”

     

    We work with clients' IT leadership to evaluate and solve their biggest existing IT challenges. Our DevOps Framework has been created over many years of deep industry experience, insight and thought leadership. Our expertise spans across most industry sectors from Financial Services to Retail. Clients count on us to transform their IT Strategy by helping to update their processes, implement better tools or bring in more specialized resources.

  • Staff Augmentation

    We evaluate existing staff capabilities, determine any gaps, and fill key positions.

    Benefits

    We help you address the need for rapid response to fill project team positions and meet business objectives. Our focus is on evaluating existing staff capabilities, determining the gap, and filling key positions. Our strategy is to leverage existing resources and utilize outsourced services and contract workers. Partner with Akyzen, meet business objectives and eliminate budget constraints. We recruit the candidates, conduct background checks, assess their technical capabilities, and present you with only the resources that prove to be the perfect match to your requirements.

    Services Offered

    Fulfill short term and long term staffing needs with a single person or a project team. Contractors can be on-site or off-site, onshore, nearshore, and offshore. Some of the list of talent we provide to our clients are:

     

    Managed Services

    Application Development

    Application Maintenance

    Agile Software Developers

    DevOps Engineer

    Security Engineer

    System Engineer

    Project/Program Manager

    Internet/Cloud Engineer

    eCommerce

    Programmer

    Database Architect

    Database Administration

    Business Analyst

    Product Manager

    Help Desk Support Professionals

  • Jobs

    Whether you're a job seeker interested in working for an IT firm that's focused on delivering high-end, scalable client solutions, or a hiring manager, IT manager, HR Talent Acquisition professional, VMS office or procurement specialist looking for contractors, please contact us for an opportunity to speak with you.

  • Current Job Opportunities

    Find your perfect fit.

    SAS Administrator

    Will be responsible for maintaining and configuring SAS 9.x in a multi-tier environment. In addition, supporting SAS HA, design and migration from SAS 9.3 to 9.4, and architecture discussions with SAS Development team. Required knowledge of AIX, SAS 9.x security, backup and recovery, diagnosing/resolution of problems, systems monitoring, SAS performance tuning, managing and scheduling SAS changes. Contact Jill Sanchez at jsanchez@akyzen.com; (972) 841-4768.

    • 5+ years of experience as a SAS Administrator on AIX
    • 5+ years of experience as a SAS 9.x Architecture (preferably SAS 9.4) in a multi-tier environment
    • 5+ years of experience with SAS on AIX across SAS Servers (Compute, Metadata Server and Application Servers)
    • Experience with Security and Authentication topics
    • Hands-on experience using SAS Management Console, installing and configuring all tiers of SAS 9.x
    • Experience with plug-ins such as: User Manager, Library Manager and Folders
    • 5+ years of experience with SAS Grid and process load balancing, resource management
    • Experience troubleshooting SAS environments, updates and maintenance, hotfix installation and configuration
    • Experience with backup and restore strategies

     

    Websphere Administration

    Will be responsible for installing and configure IBM Portal and Websphere Application Server (WAS) in a non-cluster and in a cluster solution for HA. In addition, will be responsible for configuring Portal setup i.e. Portlets, wiring of pages, shared libs, page deployments, etc. Required knowledge of AIX, application security, WAS performance tuning, managing and scheduling WAS changes using ITSM tool and methodology. Contact Jill Sanchez at jsanchez@akyzen.com; (972) 841-4768.

    • 5+ Experience with Installation, Deployment, Clustering (Network Deployment), and Administration of WAS (8.0 and up) in complex environment.
    • 5+ Experience with Portal administration and configurations
    • 5+ Experience with deployments of both Portal and WAS configurations (portlets, wiring, pages, etc.)
    • 5+ Experience with WAS and DB2 integration
    • 5+ Experience with SSO within WebSphere Application Server to support IBM SIM/SAM Configuration is preferable.
    • Experience with SSL setup, performance tuning, scripting (Jython, Shell, Batch)
    • Experience with various LDAP repository for WAS security (Active Directory and Tivoli Directory Service)
    • Experience with WebSphere integration with Client server and WAS plug-in.
    • Experience with configuring HA and DR solution with WAS for production deployments.
    • Knowledge of AIX, Microsoft Windows, and Linux
    • Knowledge of TCP/IP, Networking, and SAN concepts

     

    IBM IAM (SIM/SAM) Engineer

    Will be responsible for installing, configuring, and deploying IAM configurations across several environments (Dev, Test, UAT, HA, etc.). Will need to be able to identify configuration changes, migrate those changes, and also look to automate configurations. Also responsible for architectural designs, implementation, standards / governance, integration / deployment, monitoring, root cause analysis and performance tuning. This will include the maintenance/support of a large number of medium-enterprise systems, problem resolution for IAM integration environments; installing, configuring and deploying IAM software products. Possess familiarity with varied concepts, standard best business practices, and procedures. Contact Jill Sanchez at jsanchez@akyzen.com; (972) 841-4768.

    • 7+ years of experience in IBM Security Identity Management, IBM Security Access Management, Role Based Access Control, SSO
    • 7+ years of experience installing, configuring, and migrating IAM code (i.e. ldif, pdadmin groups, imports/exports, jars, adapters, etc.)
    • 7+ years of experience installation and updates of the prerequisite databases and LDAP directory servers
    • Proficient in creating and modifying workflows for implementing business flows
    • Experience in identifying, applying, and migrating custom changes and extensions to IBM Security Identity Manager and IBM Security Access Manager
    • Extensive knowledge and skills in configuring and maintaining an access management/SSO system in a large, complex organization
    • Experience in performance tuning and problem determination for IBM Security Identity Manager and IBM Security Access Manager
    • Preferable certification on IBM Security Identity Manager and IBM Security Access Manager
    • Good knowledge of best practices in IBM Security Identity Manager and IBM Security Access Manager systems design and maintenance
    • Knowledge of basic security concepts (encryption using keys, SSL, HTTPS)
    • Understanding of JavaScript, XML, DSML
    • Knowledge of IBM SIM and SAM prerequisite software: Web Sphere Application Server, WebSEAL, Message Queues, DB2, Tivoli Directory Integrator, Tivoli Directory Server, Adapter development tool etc.
    • Experience in AIX Administration

    Rational Performance Tester (RPT) Specialist

    Responsible for the administration and configuration of Rational Performance Tester tool. Manages the development and execution of performance test scripts.

    Supports testing of iterative development methodologies such as Agile

    Utilizes tools such as HP Application Lifecycle Management or IBM Rational Tools used for testing and defect management. Develops basic SQL queries to conduct back-end testing and data validation. Utilizes functional automation tools, like HP Quick Test Pro with ability to write VB script to extend capability of Unified Functional Testing formerly QuickTest Professional (QTP). Utilizes tools such as IBM's Rational Performance Testing (RPT) tool to develop and execute online performance tests for multiple, dynamic environments. Designs performance load scenarios based on business requirements and real-world application usage patterns. Strong oral and written communication skills - with both technical and non-technical people (including clients). Develops and presents detailed test plans and reports. Provides support to client test teams. Collaborates with the application development lead and technical director to update existing testing processes and define new sets of processes to be scripted. Experience with business requirements, functional requirements, or a business analyst background is a plus. Utilizes tools such as HP Quality Center or IBM Rational Tools used for defect management and version control. Contact Jill Sanchez at jsanchez@akyzen.com; (972) 841-4768.

    • 3-5 years developing functional and performance test scripts
    • 3-5 years experience with IBM Rational Performance Tested or any other performance testing software
    • 3-5 years experience with configuring and administrating Rational Performance Tester
    • 3-5 years experience with requirements analysis and tracking, defects management
  • Leadership

    Akyzen recognizes that our success is rooted in our professional relationships.

    IT Support Professional

    Jill Sanchez

    President

    Jill has over 20 years of business and operations management experience. She is the key point of contact for Sales, Professional Services, HR, and Finance. Jill is heavily involved in day-to-day operations, making sure the organization runs efficiently. She has over 5 years of experience pertaining specifically to DevOps. Jill has a BA from the University of Texas at Dallas.

    Technology Solutions Professional

    Sal Alvarez

    IT Director

    Sal has over 20 years of experience offering Technology Solutions and Consulting. As Akyzen’s IT Director, Sal is focused on Cloud Infrastructure and Digital Transformation, shifting the burden of IT management from on-premise to virtual/remote. Sal also helps companies focus on their core business by implementing comprehensive IT Managed Services, Cloud Backups and Disaster Recovery for consistent data availability, and provides expert solutions and support for Industry tools such as MS Office 365.

    IT Managed Services Professional

    Kerry Fleming

    Chief Technology Officer

    Kerry has over 15 years of IT consulting and project delivery experience. He is deeply experienced in the delivery of IT, Infrastructure Architecture Implementations, and Technology solutions.

  • Contact Us

    Today it is essential for an organization to have an IT Strategy in place to define a roadmap for the system architecture, applications and tools that are required to support the company’s growth plans. We have the expertise to develop a meaningful, actionable strategy. Contact Us.

     

    Chicago

    1016 W. Jackson

    Chicago, IL 60607

    312.242.1827

     

    Dallas

    13355 Noel Rd

    Suite 1100

    Dallas, TX 75240

    469.844.9277

     

    Email us: